This visualized report is a first first-of-its-kind view of the state of benefits applications across the nation from a client perspective, including information on application availability online, combined benefit applications, application completion times, as well as login and identity proofing requirements.
The New Mexico Human Services Department and Department of Health, as part of the Coordinating SNAP & Nutrition Supports program, leveraged data sharing to align SNAP, Medicaid, TANF, and WIC.
American Public Human Services Association (APHSA)
Our work with Pennsylvania to implement user experience and user interface changes shows that innovation can be easier to implement than it might seem.
This Urban Institute report identifies strategies to improve young people’s access to public benefits through targeted outreach, benefit navigation, cross-organizational partnerships, and streamlined eligibility processes.
This brief describes TDI’s efforts to transform federal TANF and employment data into an integrated resource for program management and evidence building.
The Temporary Assistance for Needy Families (TANF) Data Collaborative Pilot Initiative is a component of the TANF Data Innovation project. The 30-month pilot offered technical assistance and training to support cross-disciplinary teams of staff at eight state and county TANF programs in the routine use of TANF and other administrative data to inform policy and practice.
This brief describes the TANF Data Collaborative (TDC), an innovative approach to increasing data analytics capacity at state Temporary Assistance for Needy Families (TANF) agencies.
This report outlines the guiding principles, policy priorities, and tools for the National Collaborative for Integration of Health and Human Services, aimed at improving health and well-being outcomes through the integration of health care and human services programs.
American Public Human Services Association (APHSA)
The Administration for Children and Families’ Office of Family Assistance (OFA) worked with 18F to replace its legacy data reporting system through product management training, user research, and an assisted acquisition.
Eligible people struggle to maintain their case status for critical safety net services, often due to administrative hurdles and poor communication. Code for America piloted text message reminders to support Louisianans, which helped clients avoid costly churn. Text messages are an underrated, efficient solution for human service agencies to meet client expectations and improve case outcomes.
