Data provided by the NYC Mayor’s Office for Economic Opportunity regarding benefit, program, and resource information for over 80 health and human services available to NYC residents in all eleven local law languages.
MITRE developed the Comprehensive Careers and Supports for Households (CCASH™) tool to help individuals understand and manage federal benefits and employment services, transitioning from a consumer-focused tool to a policy analytics system. By integrating data from sources like the U.S. Census and the Policy Rules Database, MITRE created a model that allows users to analyze and compare benefits eligibility across states, supporting evidence-based policymaking.
A modernized public benefits system would better serve program participants, administrators, policy makers, and taxpayers. This paper proposes a set of principles both define the desired future state and outline the values that shape decision making along the way. Practices describe the processes needed to achieve modernization.
An event recap from one of FormFest 2024's breakout sessions featuring speakers from the state of Maryland's Department of Social Services and the U.S. Department of Health and Human Services (HHS).
Our work with Pennsylvania to implement user experience and user interface changes shows that innovation can be easier to implement than it might seem.
The Policy2Code Prototyping Challenge explored utilizing generative AI technology to translate U.S. government policies for public benefits into plain language and code, culminating in a Demo Day where twelve teams showcased their projects for feedback and evaluation.
This article discusses Code for America’s research into the user experience of applying or Medicaid, SNAP, TANF, WIC, and LIHEAP in the United States. They found that user experience applying for benefits programs varies greatly by (and often within) each state.
This session from FormFest 2024 focused on how to help people get the assistance they need from the U.S. Department of Health and Human Services’ work on the Low Income Home Energy Assistance Program (LIHEAP) and the Maryland Social Services Administration’s work to improve welfare support for kinship caregivers.
This brief examines the treatment of PFML for purposes of state and federal taxation, as well as determining income and eligibility in five means-tested programs.
ACCESS NYC is an online public screening tool that residents can use to determine the City, State, and Federal health and human service benefit programs for which they are eligible.
This resource provides guidance on streamlining enrollment across public benefit programs to improve efficiency, reduce administrative burdens, and enhance access for eligible individuals and families.
