Benefits Program: CCDF: Child Care and Development Fund
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Human-Centered Design 
Simple Changes Can Make a Big Difference for Clients Accessing Government Benefits
Our work with Pennsylvania to implement user experience and user interface changes shows that innovation can be easier to implement than it might seem.
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Policy 
Funding Programs for Young Parents & Families
This brief provides a summary of potential federal funding sources and programs that can be used to support programs specifically targeted towards young families. While this list is not exhaustive, it highlights major sources that can serve as a starting point for braiding and blending of funding to create comprehensive programming to serve young families.
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Policy 
Working Together – A Roadmap to Human Services System Alignment for Young Families
APHSA established a working group to identify strengths, barriers, and opportunities for better system alignment in human services for young parents and children, leading to the development of a roadmap to support meaningful systems-level changes.
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Policy 
COVID Response Project: Lessons Learned from State Adaptation and Federal Flexibilities
The COVID Response Project was funded by the W.K. Kellogg Foundation to document the real-time impacts of the COVID-19 pandemic on state human services agencies and capture state perspectives on lessons learned to guide future federal policymaking and state implementation. The project was completed by the American Public Human Services Association (APHSA) in partnership with the U.S. Department of Health and Human Services, Administration for Children and Families (ACF), Office of Regional Operations. Insights from the report reflect information obtained through APHSA’s on-going support of state human services agencies’ COVID-19 response efforts as well as a series of in-depth interviews with executive leadership of the 14 state health and human services agencies in ACF’s Region 1 (New England) and Region 4 (Southeast) areas.
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Human-Centered Design 
Using Human-Centered Design to Integrate Benefit Applications
This guide illustrates how agencies can use human-centered-design practices to revise and integrate benefits applications.
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Digitizing Policy + Rules as Code 
Integrated Eligibility and Enrollment Modernization Roadmap Report
This roadmap provides a vision and plan for how to deliver modernized integrated eligibility and enrollment for health and human services using human-centered design, modular approaches to replacing legacy technology, change management, and iterative product processes.
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Human-Centered Design 
National Collaborative for Integration of Health and Human Services: Promoting Greater Health and Well-Being
A growing body of evidence shows that improved care and service coordination across multiple sectors, including beyond traditional health care services, has the potential to enable the achievement of improved health and well-being outcomes for families and communities. Human service programs and providers already in place are uniquely positioned to provide essential contributions to improving overall health outcomes if they effectively coordinate with the traditional and evolving health system.
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Policy 
2022 Benefits Scorecard
Framework by the Aspen Institute to assess how both public and private benefits are performing to support workers’ financial security needs, identify where innovations are needed to fill current benefit gaps, and explore opportunities to improve and modernize design and delivery. This resource allows policymakers, employers, benefits providers, and researchers assess benefits performance for constituents and identify opportunities in market and policy innovation to ensure equitable benefits distribution.
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MNbenefits Demo Site
Demo website for MNbenefits, Minnesota's benefits application that allows applicants to finish an application in 20 minutes or less.
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Digitizing Policy + Rules as Code 
Benefit Eligibility Rules as Code: Reducing the Gap Between Policy and Service Delivery for the Safety Net
The complexity of eligibility rules creates a burden for state and local government agencies, delivery organizations, and policymakers who interpret and implement policy to deliver benefits in their jurisdictions. This report explores how the U.S. federal government could improve the efficiency and equity of benefits delivery to Americans in need by applying new approaches to eligibility requirements for core safety net programs, and using a “rules as code” approach to improve digitization of legislation and policy documents.
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MDHHS-1171 Assistance Application and Program Supplements
Michigan Department of Health and Human Service's benefits application form.
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ACCESS NYC Github
Github page with ACCESS NYC’s code for benefits outreach and eligibility.