Benefits Journey: Eligibility
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Coordinating SNAP and Nutrition Supports
Coordinating SNAP and Nutrition Supports (CSNS) is a cohort program funded by Share Our Strength, No Kid Hungry and administered by the American Public Human Services Association (APHSA) with the goal of aligning the Supplemental Nutrition Assistance Program (SNAP) with other federal, state, and local nutrition supports to combat childhood hunger.
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CSNS New Mexico: Improving Online Infrastructure to Expand WIC’s Reach
This report outlines how the New Mexico Human Services Department (HSD) and Department of Health (NMDOH) are working to maximize WIC participation among SNAP families through automated referrals and streamlined application and enrollment across agencies.
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CSNS Mecklenburg: Strengthening Community Relationship to End Child Hunger
This report outlines how the Mecklenburg County Department of Social Services (DSS) is leading an initiative to coordinate nutrition supports across government and community partners to streamline access to resources that improve food security for families in Mecklenburg County. Through this project, households experiencing food insecurity will not only have a better understanding of the resources and services available to them, but also will find it easier to apply for public benefit programs.
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Delivering a Multilingual User Experience for Retroactive Pandemic Unemployment Assistance
A state partner needed to reopen applications to claimants who were previously denied benefits and determine if they are eligible to receive retroactive PUA payments. To help combat these issues, the state agency wanted to create a self-guided experience that was clear for claimants as well as reduce load on their call center. The team focused on providing enough contextual information in order to build trust and provide clarity with claimants, and worked to test content and form design before launching the new service in order to preempt and mitigate support issues.
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WIC Certification and Eligibility Resource and Best Practices Guide
The WIC Certification and Eligibility Resource and Best Practices Guide is a compilation of existing regulations and best practices that WIC state and local agencies may choose to use when determining eligibility for the program. The guide walks through the certification process.
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Digitizing Policy + Rules as Code Applying Rules as Code to the Social Safety Net
This short report outlines the promise and potential of digitizing benefits eligibility policy.
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Data Matching and Verifying Client Data Using Linkages Across Benefit
Data linking is an important tool that lets benefits program administrators efficiently determine eligibility, and ensure that applicants receive all of the benefits for which they are eligible. This resource provides examples and practical guides that explain how to use existing regulations and data sharing agreements to transfer client information or eligibility status between benefit programs.
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Assessing Your WIC Certification Practices
This toolkit provides questions for agencies to consider, examples, and suggested resources for exploring ways to make certification easier for families and WIC staff.
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Diversity, Equity + Inclusion States Can Reduce Medicaid’s Administrative Burdens to Advance Health and Racial Equity
This report outlines strategies to reduce administrative burdens and expand Medicaid participation and advance racial and health equity. The report also offers historical context on Medicaid eligibility.
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Data Better Data Sharing for Benefits Delivery
This policy brief outlines how improved data sharing between federal agencies, state and local governments, and institutions can leverage existing data from other benefits programs to streamline eligibility processes and benefits uptake for the Affordable Connectivity Program (ACP) and other programs.
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State WIC Agencies Use Federal Flexibility to Streamline Enrollment
This report outlines how state WIC agencies can adjust their policies to remove enrollment barriers. The report also provides detailed research on the status of WIC eligibility practices and documentation requirements across states.
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Balancing at the Edge of the Cliff: Experiences and Calculations of Benefit Cliffs, Plateaus, and Trade-Offs
As family’s earnings rise, those earnings increases are often offset by declines in public assistance benefits (commonly called “benefit cliffs” when the declines are sharp) and increases in taxes owed. At the same time, refundable tax credits—which offset taxes owed and are delivered as a tax refund—can boost income. These interactions can be confusing and make it difficult for parents to anticipate how increasing their work hours, hourly wage rate, or both will affect their benefits, taxes, and income to support their families. This study estimates what happens to benefits and taxes when earnings increase and also explores how people perceive public benefit interactions, trade-offs, and benefit cliffs as they increase their work hours or earn higher wages.