Author: Marcie Chin
Showing 3 Results
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Communications 
Spanish Translation Guide for Unemployment Insurance
Guidelines and resources to help improve Spanish translations for unemployment insurance (UI) content
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Communications 
Spanish plain language glossary of common Unemployment Insurance terms
This is a working list of plain language Spanish translations and recommended usage for common unemployment insurance terms. All content contained in this glossary has been tested and validated for readability and comprehension with Spanish speakers who have limited English proficiency.
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Human-Centered Design 
Improving Unemployment Fraud Reporting with User Research
User research + design kit in for improving the UI fraud reporting experience, available in English and Spanish