Road map for the use of Artificial Intelligence (AI) for New York City
The New York City AI Action Plan sets out priority initiatives for city government. The plan discusses how the action plan was developed, defines AI, and delves into seven key initiatives.
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New York State's 2023 State of the State, highlighting proposals to improve the customer experience in state government.
This is a job description for the role of Chief Customer Experience Officer (CXO) from New York State.
At the April 2024 in-person Chief Digital Service Officer (CDSO) convening, the DSN hosted a conversation about building teams that last and focused on three key steps – hiring, retaining talent, and upskilling.