This page includes data and observations about authentication and identity proofing steps specifically for online applications that include child care applications.
The Performance.gov team hosted a webinar featuring federal customer experience (CX) changemakers from across government and focused on the nine CX projects that aim to address pain points learned about through human-centered design research.
This video shows you how to get started with using Generative AI tools, including Bard, Bing, and ChatGPT, in your work as public sector professionals.
A four-part U.S. Digital Service blog series detailing how the federal “Birth of a Child and Early Childhood” Life Experience team used human-centered design to improve benefit access, peer support, and maternal mental health services for families with children ages 0–5.
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include MAGI Medicaid.
This analysis examines the surge in U.S. state-level AI legislation in 2023, highlighting enacted laws, proposed bills, and emerging regulatory trends.
