As a part of Benefit Data Trust (BDT)’s Medicaid Churn Learning Collaborative, BDT has created a memo describing policy options and state examples for Medicaid administrators to reduce churn for non-MAGI Medicaid enrollees when the federal public health emergency ends.
Implementing an API standard for WIC Management Information Systems (MIS) would enable seamless integration of digital tools, enhancing service delivery and accessibility for participants and staff.
The experience of the COVID-19 pandemic and its induced recession underscored the crucial importance of unemployment insurance (UI) to workers, and to the stability of the American economy. Temporary federal expansions of unemployment systems during the pandemic showed how they can quickly be scaled to increase benefit levels and to include categories of workers who were not previously eligible, such as the self-employed, caregivers, and low-wage workers. And, states showed that separate programs can be set up to provide similar benefits to workers who are explicitly excluded from unemployment insurance—in particular immigrants who do not have a documented immigration status.
This article reviews two examples of how Nava has used open-source technologies to bring human-centered testing practices to government services software.
We continued Rules as Code Demo Day with Daniel Singer and Preston Cabe from Benefits Data Trust. Benefits Data Trust provides benefit outreach and application assistance services in seven states. Using Benefits Launch, their in-house interview and rules engine, they support two hundred contact center employees as they screen and apply thousands of clients each year. They also offer a self-service screener, Benefits Launch Express. Additionally, they offer an eligibility API to integrate with other services.
This article advises government agencies to prioritize cybersecurity methods over AI-driven approaches when combating identity fraud in benefits programs, highlighting potential risks that automated systems pose to legitimate applicants.
This guide helps UK public bodies understand how to responsibly procure, develop, and use AI while meeting their legal duties to prevent discrimination and promote equality under the Public Sector Equality Duty (PSED).
This page provides a U.S. Web Design System pattern for collecting pronoun information in user profiles in a way that respects identity, supports data standards, and promotes inclusion.
The Community Bill of Rights outlines principles and expectations for institutions to center community voices, share power, and build equitable partnerships with communities affected by systemic harm.
This research summary presents findings from a randomized controlled trial demonstrating how mRelief’s simplified SNAP application significantly increases application rates among eligible individuals.
This resource provides examples and practical guides that explain how to use existing regulations and data sharing agreements to transfer client information or eligibility status between benefit programs.
