Testing (and re-testing) your designs with users will help you build the best possible product. Our Validate Methods cover varied testing scenarios and potential user groups.
User research requires working as a team, since it necessitates running sessions with participants, observing and moderating research sessions, analyzing and synthesizing results, as well as communicating results effectively.
The SDCI User Research Participant Compensation Policy establishes guidelines for providing honoraria to user research participants, ensuring equitable, ethical, and inclusive engagement in SDCI’s UX research.
Seattle Department of Construction & Inspections (SDCI)
A case study on how North Carolina leveraged human-centered design, interagency collaboration, and data-sharing strategies to improve cross-enrollment in SNAP, WIC, and Medicaid, aiming to reduce administrative burden and better serve families.
American Public Human Services Association (APHSA)
