This study evaluates the use of RPA technology by three states to automate SNAP administration, focusing on repetitive tasks previously performed manually.
This study examines the adoption and implementation of AI chatbots in U.S. state governments, identifying key drivers, challenges, and best practices for public sector chatbot deployment.
In accordance with Executive Order 13960, Promoting the Use of Trustworthy Artificial Intelligence in the Federal Government, Federal agencies began publishing their first annual inventories of artificial intelligence (AI) use cases in June 2022.
This internal glossary defines key terms and concepts related to automating enrollment proofs for public benefits programs to support shared understanding among product and policy teams.
This report analyzes the growing use of generative AI, particularly large language models, in enabling and scaling fraudulent activities, exploring the evolving tactics, risks, and potential countermeasures.
Sarah Bargal provides an overview of AI, machine learning, and deep learning, illustrating their potential for both positive and negative applications, including authentication, adversarial attacks, deepfakes, generative models, personalization, and ethical concerns.
