Topic: Multi-Lingual
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Communications Spanish Translation Guide for Unemployment Insurance
Guidelines and resources to help improve Spanish translations for unemployment insurance (UI) content
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Accessibility Language and Disability Access in NYC
Description of NYC language and disability access requirements, along with best practices to improve communication between NYC government and its diverse constituents.
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Communications Spanish plain language glossary of common Unemployment Insurance terms
This is a working list of plain language Spanish translations and recommended usage for common unemployment insurance terms. All content contained in this glossary has been tested and validated for readability and comprehension with Spanish speakers who have limited English proficiency.
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Communications Better Language Translation Through Machine Learning: Everything I Wish I Knew 6 Months Ago
A discussion of lessons learned in the City of San José’s efforts to provide inclusive digital services for all residents through the San José 311 app.
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Communications Breaking Through the Noise: Building a Trusted Source of Information for COVID-19
When COVID-19 hit, the State of New Jersey recognized the need to both receive data on the spread of the disease from the public and provide information to them on how to mitigate it.
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Talent + Hiring English to French Translator Content Coordinator
This is a job description for the role of English to French Translator Content Coordinator from the Canadian Digital Service (CDS).
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Talent + Hiring Translator Content Coordinator
This is a job description for the role of Translator Content Coordinator from the Canadian Digital Service (CDS).
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Accessibility SNAP Language Access Study
The study investigates how state agencies administering SNAP comply with Title VI of the Civil Rights Act by providing language access for individuals with limited English proficiency (LEP).
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Human-Centered Design Benefits Playbook for Designing Human-Centered Applications
By implementing these best practices, states can improve the experience of accessing essential public benefits programs.