A workshop led by Elham Ali on integrating the principles of human-centered design and equity to Artificial Intelligence (AI) design, use, and evaluation.
The U.S. Department of Labor is working with states, territories, and the public to develop strategies to continuously improve the nation’s unemployment insurance (UI) systems.
This guide by Cyd Harrell serves as a comprehensive manual for technologists aiming to engage effectively in public sector projects, offering practical advice on navigating government partnerships and driving impactful change.
This article reviews two examples of how Nava has used open-source technologies to bring human-centered testing practices to government services software.
The Improving Service Delivery in EITC for New Yorkers initiative explores ways to enhance access to the Earned Income Tax Credit (EITC) through improved outreach, application processes, and service delivery.
