Topic: Human-Centered Design
-
GC Forms Category Templates
GC Forms' form templates
-
San Francisco Digital Accessibility and Inclusion Standard
City and County of San Francisco's Digital Accessibility and Inclusion Standard which ensures equitable access to all of digital services and web content for San Franciscans.
-
Pennsylvania Executive Order 2023-08 – Bolstering Service Delivery Through a Digital Experience Strategy
Executive Order issued by Pennsylvania Governor Josh Shapiro bolstering service delivery through the creation of a digital experience strategy
-
GetCalFresh Demo Website
Demo website for GetCalFresh—Code for America and the state of California’s efforts to simplify the SNAP application process.
-
Design Lead
This is a job description for the role of Design Lead from the New York City Mayor's Office for Economic Opportunity (NYC Opportunity).
-
Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government
Executive Order 14058, issued by President Joe Biden on December 13, 2021, aims to enhance the federal customer experience and service delivery to rebuild trust in government.
-
City of Syracuse’s MWBE Online Application
The iteration of City of Syracuse's Minority and Women Business Enterprise (MWBE) Certification Application
-
Head of User Experience
This is a job description for the role of Head of User Experience from the Commonwealth of Pennsylvania.
-
Senior Service Designer
This is a job description for the role of Senior Service Designer from the Canadian Digital Service (CDS).
-
Michigan UIA Design Directives and Principles
Two-sided notecard shared with the entire UIA agency with a message uplifting these tenets in service to Michigan workers and employers.
-
Tips for capturing the best data from user interviews
In this blog post, we’ve detailed some of the steps we take to help capture the best data possible when conducting interviews. This post is intended as a guide for people who need to conduct user interviews and for people simply curious about how we work.
-
City of Seattle Digital Style Guide
Style guide for creating digital experiences in the City of Seattle