Topic: Human-Centered Design
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City of Syracuse’s MWBE Online Application
The iteration of City of Syracuse's Minority and Women Business Enterprise (MWBE) Certification Application
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Hiring Spotlight: Maryland Family and Medical Leave Insurance
The Digital Service Network (DSN) recently sat down with the Maryland Family and Medical Leave Insurance (FAMLI) team to learn more about an exciting role they’re hiring for.
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Engaging People with Lived Experience to Improve Federal Research, Policy, and Practice
This webpage links to materials ASPE has prepared as it leads work on how federal agencies and programs can meaningfully and effectively engage people with lived experience.
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Building Innovative Digital Services Municipal Action Guide
A guide from the National League of Cities and Digital Service Network discussing how local governments can implement and utilize digital services.
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Managing Director – City Design Studio
Job description for the City of Tulsa, OK Managing Director - City Design Studio role
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What we learned from talking to 27 families about their experiences applying for child care benefits
This post explores the lessons learned and opportunities for improvement from USDR's research on families' experiences as they navigate the child care journey.
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Navigating the Sticky Web of Research Compensation
Recommendations and case studies on establishing practices for user research compensation in government organizations.
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City of St. Paul User Experience Participation Legislation
Policy from the City of Saint Paul to provide compensation to those participating in user experience research and usability testing.
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Civic Designer
This is a job description for the role of Civic Designer from the City of Baltimore Mayor's Office of Innovation.
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Visual Designer
This is a job description for the role of Visual Designer from the Canadian Digital Service (CDS).
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Community Centered Designer
This is a job description for the role of Community Centered Designer from the City of Durham.
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UX Designer
This is a job description for the role of UX Designer from the New York City Digital Services.