An internal overview presentation showcasing Austin Transportation and Public Works’ Data & Technology Services team, its structure, values, and approach to delivering modern digital government services.
This technical brief uses predictive analytics to identify the primary drivers of SNAP payment error rates (PER) following the implementation of the One Big Beautiful Bill (OBBB).
This presentation focuses on data-driven and analytic strategies for identifying and verifying medical frailty exemptions within Medicaid work requirements.
This policy establishes a framework for ensuring the quality, accuracy, and reliability of government data to support effective decision-making, analytics, and artificial intelligence initiatives.
This guidance document provides a framework for developing an agency-wide data strategy that aligns data governance, management, and analytics with organizational goals and service delivery.
Practitioner Picks is a quarterly series designed to add fresh resources to the Digital Government Hub’s library, helping people improve government digital service delivery. Each issue spotlights resources chosen by practitioners in a specific service delivery area along with their insights on why these picks are valuable additions to the Hub.
This publication offers a starting point into the current research and practice landscape on data interoperability for public benefits administration. It identifies key takeaways for those looking to advance such efforts in their jurisdiction. In particular, it pinpoints what the research reveals about key challenges benefits agencies face, as well as recommendations for addressing those challenges and examples of states and localities that have done so.
A practical guidance document outlining best practices for government procurement of data-driven technologies to improve transparency, accountability, and oversight.
The Tempe City Council set five strategic priorities for the community. The Strategic Management and Innovation Office is working with every department to find measurements to ensure that our city’s actions reflect these priorities.
This report provides a comprehensive analysis of administrative burdens, offering strategies to reduce unnecessary obstacles in public service delivery, with a focus on improving access to government services for underserved and marginalized populations.
A 2023 playback from the city of London’s Office of Technology and Innovation of recent efforts to improve data and technology innovation across the city.
City of London Office of Technology and Innovation (LOTI)
