Blog post authored by U.S. Digital Response discussing best practices for creating inclusive, accessible, and affirming government services for LGBTQ+ populations gleaned from their recent work in the City of Boston.
This article highlights how state unemployment insurance (UI) agencies are leveraging data to modernize systems and enhance access for unemployed workers.
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include MAGI Medicaid.
A 2023 playback from the city of London’s Office of Technology and Innovation of recent efforts to improve data and technology innovation across the city.
City of London Office of Technology and Innovation (LOTI)
This FormFest profile explores how Philadelphia leveraged cross-department data sharing to launch its Zero Fare program, auto-enrolling eligible residents in unlimited transit benefits while tackling the challenge of outreach and trust-building to deliver passes effectively.
This policy brief explores how federal privacy laws like the Privacy Act of 1974 limit demographic data collection, undermining government efforts to conduct equity assessments and address algorithmic bias.
