This blog post describes how the NYC Service Design Studio engaged residents in the development of the Community Compensation Fund, highlighting lessons on trust-building, equitable collaboration, and inclusive community decision-making.
Prepared by the Washington State Office of Financial Management’s State Human Resources Division under Executive Order No. 24-01, this report examines the potential effects of GenAI on state employees across sectors including education, IT, and law enforcement.
Washington State Office of Financial Management (OFM)
The Digital Service Network (DSN) spoke with Boston’s new Chief People Officer, Alex Lawrence, to understand how the City is transforming its approach to people management.
This executive order establishes Operation Hire Hawaiʻi, a statewide initiative directing agencies to prioritize local hiring, expand apprenticeship and workforce development programs, and strengthen partnerships to build a more resilient, resident-based public workforce.
A case study describing how Massachusetts is building long-term public-sector capacity to deliver people-centered digital services by strengthening in-house expertise, shared tools, and agency-embedded support.