Service Delivery Area: Workforce
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Unemployment Insurance Technology Modernization Act of 2021
A bill proposed by Senator Wyden to modernize the technology for delivering unemployment compensation.
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Using human-centered design and low-code tech to inform unemployment insurance policy implementation
U.S. Digital Response partnered with the Department of Labor to design a human-centered, low-code solution for efficient retroactive unemployment benefit determination.
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California Employment Development Department: Identity Proofing Demonstration Day Flyer
This flyer provides an overview of CA EDD's Identity Proofing Demo Day approach and agenda.
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Executive Order 2025-01 – Filling Critical Public Service Vacancies by Recruiting Federal Government Talent and Expertise
This executive order directs Pennsylvania’s Office of Administration to recruit former federal employees to fill critical public service vacancies by recognizing federal experience as equivalent to state experience and launching a targeted employment awareness campaign.
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Unemployment Insurance Equitable Access Toolkit
The Unemployment Insurance Equitable Access Toolkit contains common equity recommendations, promising practices, and insights, represented visually as a different floor of an agency office building, compiled in one interactive document.
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Identity Verification for Unemployment Insurance (UI) Claims
This program letter from the Employment and Training Administration Advisory System, U.S. Department of Labor to State Workforce Agencies highlights the importance of identity verification in ensuring the proper payment of unemployment benefits and provide guidance to states on required administrative procedures.
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Michigan Unemployment Insurance Agency’s (UIA) Economic Dashboard
This dashboard provides a comprehensive view of underlying trends in unemployment across Michigan. It serves as an invaluable resource for understanding the impacts of unemployment on various industries, occupations, and communities. By providing detailed insights into sectors experiencing layoffs, claimant demographics, and the regions most affected, the dashboard equips us with the data needed to develop targeted solutions tailored to the needs of Michiganders.
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United Kingdom Gov Reuse Library
This is a government catalog of reusable digital service components, templates, and patterns designed to help public sector teams build services more efficiently and consistently.
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Unemployment Insurance Email Template Kit v1.0
This kit contains a collection of styles, components, and building blocks to quickly create action-forward emails for Unemployment Insurance programs within the U.S.
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Unemployment insurance modernization: Examples from states and territories in their unemployment insurance modernization journeys
The U.S. Department of Labor is working with states, territories, and the public to develop strategies to continuously improve the nation’s unemployment insurance (UI) systems.
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Civic Tech Resources for Federal Employees
A collaborative resource document detailing the civic tech support offerings, state and local government resources, and civic tech organizational support.
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People-Centered HR in the City of Boston: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with Boston’s new Chief People Officer, Alex Lawrence, to understand how the City is transforming its approach to people management.