The Digital Service Network (DSN) spoke with three staff members from the New York State Executive Chamber—Gabe Paley, Tonya Webster, and, Luke Charde to learn more about the state's efforts to improve residents’ experiences accessing government programs.
The U.S. Department of Labor is working with states, territories, and the public to develop strategies to continuously improve the nation’s unemployment insurance (UI) systems.
This report explores the Maine Department of Labor’s (MDOL) remarkable response to this layoff through collaboration with the Peer Workforce Navigator project—a coalition of community-based organizations in partnership with the MDOL—which made a huge difference in the lives of these laid off workers. The report also examines aspects of the state’s unemployment insurance (UI) system that might be improved to account for similar situations in the future.
This program letter from the Employment and Training Administration Advisory System, U.S. Department of Labor to State Workforce Agencies highlights the importance of identity verification in ensuring the proper payment of unemployment benefits and provide guidance to states on required administrative procedures.
Employment and Training Administration Advisory System
This study emphasizes the need for better tracking of gig economy data and qualitative insights, as interviews from the American Voices Project reveal how broader economic trends impacted individual lives and filled gaps during the pandemic.
A collaborative resource document detailing the civic tech support offerings, state and local government resources, and civic tech organizational support.
This impact report showcases the office's initiatives and achievements in enhancing state government services through innovative, user-centered approaches.
This executive order directs Pennsylvania’s Office of Administration to recruit former federal employees to fill critical public service vacancies by recognizing federal experience as equivalent to state experience and launching a targeted employment awareness campaign.
