Service Delivery Area: Benefits
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Automation + AI Artifice and Intelligence
This piece outlines the Privacy Center’s decision to stop using the words “artificial intelligence,” “AI,” and “machine learning” in their work.
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Automation + AI AI Guide for Government: A Living and Evolving Guide to the Application of Artificial Intelligence for the U.S. Federal Government
This guide is intended to help government decision makers clearly see what AI means for their agencies and how to invest and build AI capabilities.
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Automation + AI Against Predictive Optimization: On the Legitimacy of Decision-Making Algorithms that Optimize Predictive Accuracy
This academic paper examines predictive optimization, a category of decision-making algorithms that use machine learning (ML) to predict future outcomes of interest about individuals. Through this examination, the authors explore how predictive optimization can raise concerns that make its use illegitimate and challenge claims about predictive optimization's accuracy, efficiency, and fairness.
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Data MOU for Data Sharing Between New Jersey Department of Human Services and New Jersey Department of Health
This MOU establishes data sharing protocols between New Jersey's WIC and SNAP programs.
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Policy Tackling the Time Tax: How the Federal Government Is Reducing Burdens to Accessing Critical Benefits and Services
This report summarizes progress made with agencies and members of the public to identify and reduce burdens that individuals, families, and small businesses face every day when interacting with government programs.
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Data Hawai’i Thriving Children Strong Families Project Glossary
The Hawai'i Thriving Children Strong Families Project Glossary is a tool used to promote common understanding of core business concepts or terminologies used by the Department of Human Services' SNAP office and the Department of Health's WIC team to improve cross-program coordination and support SNAP-WIC data sharing across agencies.
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Data Hawai’i SNAP-WIC Data Sharing Memorandum of Agreement
This MOA outlines Hawai'i's legal data sharing agreement between the Women, Infants and Children Services Branch of the Department of Health (DOH/WIC), and the Benefit, Employment and Support Services Division of the Department of Human Services (DHS/BESSD) to exchange SNAP and WIC data.
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Data Hawai’i SNAP-WIC Data Sharing Framework
This artifact documents Hawai'i's SNAP-WIC data sharing framework developed in their Coordinating SNAP & Nutrition Supports project
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Data Hawai’i Coordinating SNAP and Nutrition Supports Demonstration Project: Thriving Children Strong Families Project White Paper
This white paper documents Hawai'i's journey and lessons learned from their 18-month Coordinating SNAP and Nutrition Supports project which laid the foundation for interagency data-sharing and built capacity to analyze administrative data across nutrition programs--specifically SNAP and WIC.
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Policy Analysis TANF Data Collaborative Pilot: Analytical Tools for Education and Employment Services in Virginia
The Temporary Assistance for Needy Families (TANF) Data Collaborative Pilot Initiative is a component of the TANF Data Innovation project. The 30-month pilot offered technical assistance and training to support cross-disciplinary teams of staff at eight state and county TANF programs in the routine use of TANF and other administrative data to inform policy and practice.
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Diversity, Equity + Inclusion Mass Layoff in Maine: Lessons Learned from the Maine Department of Labor and Peer Workforce Navigators
This report explores the Maine Department of Labor’s (MDOL) remarkable response to this layoff through collaboration with the Peer Workforce Navigator project—a coalition of community-based organizations in partnership with the MDOL—which made a huge difference in the lives of these laid off workers. The report also examines aspects of the state’s unemployment insurance (UI) system that might be improved to account for similar situations in the future.
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Communications FCC Training on Public Benefits Texting
Federal Communications Commission present on how state and local agencies can legally use SMS messaging to engage with public benefits applicants and recipients, including compliance with the Telephone Consumer Protection Act (TCPA).