Service Delivery Area: Benefits
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DHS Biometric Technology Rallies
The Department of Homeland Security's Biometric and Identity Technology Center (BI-TC) has hosted Biometric Technology Rallies to test new and emerging biometric technologies since 2018. This website hosts information about the 2022 and 2023 rallies.
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Race and Inequity in Identity Proofing Methods
The vast fraud committed through the use of stolen and synthetic identities in UI programs has spotlighted the need for updated identity fraud detection mechanisms. As states are implementing new technologies and systems, they need to consider the ways in which they are impacting racial inequities in UI benefits.
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Text to Connect: Data Collection Considerations for Using Text Message Outreach to Reduce SNAP Churn
This guide is the fifth part of a series designed to help SNAP administrators implement a text messaging program to reduce SNAP churn.
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Fixing Our Systems of Digital Identity
This brief video outlines how government can address issues in digital identity processes.
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COVID-19 Exposes How Many Unemployment Websites Are Truly Terrible
This HuffPost article investigates the widespread failures of state unemployment websites during the COVID-19 pandemic, highlighting outdated technology, accessibility issues, and the human impact of these systemic breakdowns.
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Low Visibility Ahead: Mobile State IDs May Prevent Fraud in Digital Identity Verification, but Pose Threats to Privacy
This analysis explores the dual nature of mobile state IDs, highlighting their potential to enhance digital identity verification while raising significant privacy and equity concerns.
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Digital Identity Guidelines: Federation and Assertions, Special Publication 800-63C, Revision 3
These guidelines provide technical requirements for federal agencies implementing digital identity services and are not intended to constrain the development or use of standards outside of this purpose. This guideline focuses on the use of federated identity and the use of assertions to implement identity federations. Federation allows a given credential service provider to provide authentication and (optionally) subscriber attributes to a number of separately-administered relying parties.
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Helping More Than 1.3 Million Schoolchildren Access Pandemic EBT—in Just One Week
In response to the COVID-19 crisis, the federal government authorized a new emergency program, Pandemic EBT (P-EBT), to replace school meals with money for groceries while schools are closed. Code for America describes its efforts to launch an accessible, online P-EBT application under an accelerated timeline due to to immense demand caused by the pandemic.
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Removing Barriers: Public Benefits and Voter Registration
The GetCalFresh team, the California Department of Social Services, and the California Secretary of State’s office worked together to create a simplified, accessible voter registration experience with clients. When people come to GetCalFresh.org, they are looking to apply for food assistance, so the state of California did not want voter registration to become an obstacle to the goal of getting food assistance. Thus, rather than directing clients to anther website, they offered to text clients a link to the CA Secretary of State’s voter website with directions on how to register.
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POVERTY LAWGORITHMS: A Poverty Lawyer’s Guide to Fighting Automated Decision-Making Harms on Low-Income Communities
This guide, directed at poverty lawyers, explains automated decision-making systems so lawyers and advocates can better identify the source of their clients' problems and advocate on their behalf. Relevant for practitioners, this report covers key questions around automated decision-making systems.
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Designing Better Programs for Young Parents & Families
This report highlights lessons learned from improving economic stability and well-being outcomes for young parent families, focusing on interagency collaboration, community engagement, data-driven improvement, and aligned services to guide future efforts.
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Using SNAP Data for Medicaid Renewals Can Keep Eligible Beneficiaries Enrolled
The report discusses how state Medicaid agencies can utilize Supplemental Nutrition Assistance Program (SNAP) data to streamline the Medicaid renewal process, thereby maintaining coverage for eligible beneficiaries.