Resource Format: Video: Conference Presentation
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Treating State Benefits as a Partnership, Not a Test
Discover how Massachusetts transformed child care benefits with a family portal using Requests for Information to simplify the process.
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Welcome to FormFest 2025
The Beeck Center’s Lynn Overmann and Code for America’s Amanda Renteria kicked off FormFest 2025 with first ever Formies.
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Sneak Peek of DC’s Field Guide to Fix Government Forms
Get an exclusive first look at The Lab @ DC’s form design playbook with tips, lessons, and engagement strategies from redesigning 60+ forms.
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Redesigning a Behavioral Health Complaints Form and Process
See how Colorado transformed a behavioral health complaint form into a trauma-informed, accessible tool that builds trust with constituents.
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Friction! What Makes Getting Public Benefits So Hard and How Understanding Administrative Burdens Can Increase Access at BenCon 2024
Don Moniyhan shares specific burdens and how to measure their impacts.
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Visions for the Future at BenCon 2024
Leaders share their aspirations for excellence in digital benefits delivery and their reflections on BenCon and the work ahead.
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Digital Benefit Beacons: Where Policy Meets Practice at BenCon 2024
Michigan's UIA director, Julia Dale, is leading the agency through transition by prioritizing lived experience, hope, grit, and values. Virginia's SNAP Program Manager, Michele Thomas, highlighted the success of Sun Bucks, a summer EBT child nutrition program that fed over 700,000 kids in its first year.