Resource Format: Video: Conference Presentation
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Automation + AI
AI Agents for Streamlining Safety Net Applications
Explore how generative AI is changing public benefits by automating application tasks, boosting accuracy, and freeing up caseworker time.
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Automation + AI
AI and Benefits: When Tech Becomes Policy
This panel discussion from the Academy's 2025 Policy Summit explores the intersection of artificial intelligence (AI) and public benefits, examining how technological advancements are influencing policy decisions and the delivery of social services.
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Human-Centered Design
Around the Form
This fast paced panel will recap highlights from FormFest 2025, including key takeaways, choice quotes, and memorable moments.
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Human-Centered Design
Avoiding Forms Altogether Through Automatic Enrollment
Learn how Philadelphia’s Zero Fare program is eliminating forms and expanding access by using administrative data for automatic enrollment.
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Human-Centered Design
Before the Research: Rethinking Internal Government Forms
Explore how improving internal forms can unlock more agile government, with a focus on New York City's research forms.
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Human-Centered Design
Beyond the Basics Accessible Form Validation That Works
See how Massachusetts is improving digital accessibility with form validation fixes, live demos, code tips, and guidance for ADA compliance.
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Human-Centered Design
Blueprint → Browser How NY Turns Wireframes to Working Code
See how New York is transforming form design with fast, repeatable workflows that use tools like Figma, GitHub Copilot, and Code Connect.
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Human-Centered Design
Distributing Labor in Forms Through Human-Centered Design
Explore how the hidden distribution of labor informs shapes power and access, revealing what design decisions mean along the way.
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Human-Centered Design
Does Your Accessible Form Work Well for Screen Reader Users?
Learn how to design accessible election forms that truly serve all voters, particularly those who use screen readers.
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Human-Centered Design
Form-ing an Open Source Culture in Federal Agencies
See how CMS is putting the SHARE IT Act into action with open source tools that empower federal agencies to reuse and build on shared code.
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Human-Centered Design
Goodbye Manual Paper Forms Using AI to Review Paper Forms
Learn how the Bay Area transformed affordable housing access with a mobile-first portal and AI-powered tools.
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Human-Centered Design
How to Build and Scale a Simple, Powerful Feedback Widget
Explore how statewide feedback platforms can turn real-time input into tools for building a more responsive, people-centered government.