A practical toolkit that guides teams through designing and building accessible forms in print and PDF formats that are usable by people with disabilities and meet accessibility standards.
A public web guide designed to help federal agencies understand and implement the SHARE IT Act’s code-sharing requirements, with documentation, tools, and procedural resources for compliance.
U.S. Department of Health and Human Services (HHS)
A practical toolkit that helps human services agencies coordinate programs and benefits to better support whole families through aligned policies, processes, and service delivery.
This report explores the Maine Department of Labor’s (MDOL) remarkable response to this layoff through collaboration with the Peer Workforce Navigator project—a coalition of community-based organizations in partnership with the MDOL—which made a huge difference in the lives of these laid off workers. The report also examines aspects of the state’s unemployment insurance (UI) system that might be improved to account for similar situations in the future.
This toolkit provides links to a multitude of resources to help health and human services leaders evaluate and intentionally design programs to meet the unique needs of young families.
American Public Human Services Association (APHSA)
This visualized report is a first first-of-its-kind view of the state of benefits applications across the nation from a client perspective, including information on application availability online, combined benefit applications, application completion times, as well as login and identity proofing requirements.
This resource allows policymakers, employers, benefits providers, and researchers assess benefits performance for constituents and identify opportunities in market and policy innovation to ensure equitable benefits distribution.
The CUTGroup book explains how civic user testing (paying residents to test civic apps) can allow for more community engagement in civic tech. This book covers how to do UX testing, community engagement, and digital skills in one civic tech system.
Teams crafting policy inside and outside government can use the assessment to center their policy-making activities around those most impacted by their proposed programs and policy ideas.
The vast fraud committed through the use of stolen and synthetic identities in UI programs has spotlighted the need for updated identity fraud detection mechanisms. As states are implementing new technologies and systems, they need to consider the ways in which they are impacting racial inequities in UI benefits.
