The paper hopes to stimulate discussions towards an ethical protocol for better practice in BI experiments and provide a useful resource to those working on, or interested in, BI research.
The report evaluates the feasibility, costs, taxpayer interest, and operational challenges of implementing an IRS-run free direct e-file tax return system, as required by the Inflation Reduction Act.
These recommendations outline privacy-focused guidelines for states adopting digital IDs, emphasizing protections against surveillance, ensuring equitable access, and maintaining control over personal data.
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include MAGI Medicaid.
This report examines how governments can effectively build, attract, and retain AI talent to responsibly integrate artificial intelligence into public service delivery.
The report reviews the scope and methods of SNAP benefit theft—including card skimming, cloning, phishing, and algorithmic attacks—and examines the effectiveness of state and federal countermeasures.
This technical guide provides a framework for state agencies to minimize procedural terminations and health coverage losses resulting from new Medicaid work reporting requirements.
This brief outlines the U.S. federal government’s framework to identify, reduce, and address administrative burdens through a series of executive orders, legislative actions, and updated policies focused on improving customer experience and increasing access to government benefits.
This report analyzes lawsuits that have been filed within the past 10 years arising from the use of algorithm-driven systems to assess people’s eligibility for, or the distribution of, public benefits. It identifies key insights from the various cases into what went wrong and analyzes the legal arguments that plaintiffs have used to challenge those systems in court.
The Community-Driven Policies and Practices project engaged people experiencing poverty in power-building sessions to develop advocacy plans for economic justice. This report offers recommendations for nonprofits to engage people with lived experience of poverty in advocacy.
In June 2020, the state implemented an innovative and entirely virtual vendor selection process to evaluate these solutions under the direction of the Colorado Digital Service (CDS).