This resource highlights strategies for integrating benefits renewals and correspondence, potentially reducing administrative burdens for both clients and caseworkers.
This resource provides guidance on streamlining enrollment across public benefit programs to improve efficiency, reduce administrative burdens, and enhance access for eligible individuals and families.
Delve into our exploration of the executive orders, legislation, and administrative rules and guidance that shape government digital transformation across states and territories with our database and visualization tools.
This assessment aims to help states gain a comprehensive understanding of their successes and shortcomings in their data strategies and enhance their strategic and tactical plans.
This section of the Building Resilience plan outlines comprehensive strategies to help states prevent, detect, and recover unemployment insurance (UI) fraud while protecting legitimate claimants.
The Urban Institute's report outlines actionable approaches for state governments and organizations to enhance the accessibility and retention of public benefit programs, focusing on service delivery, policy reforms, and technological advancements.
This report explores technologies that have the potential to significantly affect employment and job quality in the public sector, the factors that drive choices about which technologies are adopted and how they are implemented, how technology will change the experience of public sector work, and what kinds of interventions can protect against potential downsides of technology use in the public sector. The report categories technologies into five overlapping categories including manual task automation, process automation, automated decision-making systems, integrated data systems, and electronic monitoring.
This Urban Institute article argues that poverty is driven by structural barriers rather than individual choices and advocates for safety net programs that address systemic inequities.
This UN report warns against the risks of digital welfare systems, emphasizing their potential to undermine human rights through increased surveillance, automation, and privatization of public services.
