Resource Format: Report
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A Pivotal Moment
This report explores strategies for developing a new generation of technologists dedicated to public interest work, emphasizing the need for a stronger talent pipeline to support government and nonprofit technology initiatives.
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Delivery-Driven Policy: Policy designed for the digital age
There is a key disconnect between policymakers’ intent and implementation of policies. A user-centric, iterative, and data-driven approach can result result in digital technology that provides much needed data and insights at a substantially lower cost.
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Newborn Supply Kits Reduce Maternal Stress and Improve Trust in Government
The report evaluates the 2023 Newborn Supply Kit pilot program, highlighting its effectiveness in reducing maternal stress, alleviating financial burdens, and increasing trust in government services among new parents, especially in low-income communities.
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Cutting Child Poverty in Half and More: Pandemic-Era Lessons From Child and Family Advocates and Organizers
This paper discusses the country’s chronic underinvestment in children and resulting outcomes, including new data on poverty rates among young children, is inextricable from the prospects of young children; and the remarkably comprehensive pandemic-era response policies, including which changes contributed most to reducing child poverty.
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How to Streamline Verification of Eligibility for Medicaid and SNAP
This toolkit offers strategies for advocates and state agencies to enhance the efficiency of eligibility verification processes for Medicaid and SNAP, aiming to reduce administrative burdens and improve access to benefits.
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The Growth & Best Practices of Municipal Digital Service Teams
A report based on interviews with municipal digital service leaders and key takeaways in creating and maintaining a successful DS team.
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Enabling Principles for AI Governance
A report from the Center for Security and Emerging Technology (CSET) discussing enabling principles for artificial intelligence (AI) governance.
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Cross Training Government Staff and Community Assisters on Multiple Benefits
The examples in this guide describe how peer-to-peer training and updated interview scripts can help connect residents to the benefits they are eligible for.
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Shaping Digital Identity Standards: Explainer and Recommendations
A plain-language explainer and recommendations on technical standard-setting for digital identity systems for non-technical audiences
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Task Force on Artificial Intelligence, Emerging Technology, and Disability Benefits: Phase One Report
This report offers a detailed assessment of how AI and emerging technologies could impact the Social Security Administration’s disability benefits determinations, recommending guardrails and principles to protect applicant rights, mitigate bias, and promote fairness.
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2024 Edition: Account Creation and Identity Proofing in Online Temporary Assistance for Needy Families (TANF) Applications
This page includes data and observations about account creation and identity proofing steps specifically for online applications that include TANF.
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Leveraging Cross-Program Data to Modernize Outreach & Enrollment in SNAP and Connected Benefits
This resource outlines three data sharing models tested during the first cohort of the Coordinating SNAP & Nutrition Supports grant program.