Resource Format: Report
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Shaping Digital Identity Standards: Explainer and Recommendations
A plain-language explainer and recommendations on technical standard-setting for digital identity systems for non-technical audiences
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WIC Eligibility Content Audit and Usability Evaluation Report
This report shares the results of our comprehensive content audit and heuristic evaluation of eligibility pre-screeners, including ratings on security, mobile-friendly design, accessibility, and more.
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Digital Authentication and Identity Proofing in Temporary Assistance for Needy Families (TANF) Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include TANF.
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Digital Authentication and Identity Proofing in Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include WIC.
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Digital Authentication and Identity Proofing in Child Care Assistance Program (CCAP) Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include child care applications.
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Dataset: Digital Authentication and Identity Proofing in Public Benefits Applications
On May 19, 2023, the Digital Benefits Network published a new, open dataset documenting authentication and identity proofing requirements across online SNAP, WIC, TANF, Medicaid, child care (CCAP) applications, and unemployment insurance applications.
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The Growth & Best Practices of Municipal Digital Service Teams
A report based on interviews with municipal digital service leaders and key takeaways in creating and maintaining a successful DS team.
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Insights Into Hiring for Digital Service Teams
A report examining hiring practices, challenges, and lessons learned of digital service teams.
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Digital Authentication and Identity Proofing in Unemployment Insurance (UI) Applications
On May 19, 2023, the Digital Benefits Network published a new, open dataset documenting authentication and identity proofing requirements across online SNAP, WIC, TANF, Medicaid, child care (CCAP)applications, and unemployment insurance applications. This page includes data and observations about authentication and identity proofing steps specifically for online unemployment insurance applications.
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Digital Authentication and Identity Proofing in Supplemental Nutrition Assistance Program (SNAP) Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include SNAP.
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Digital Authentication and Identity Proofing in MAGI Medicaid Applications
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include MAGI Medicaid.
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Digital Identity Verification: Best Practices for Public Agencies
Digital identity verification offers several potential advantages over traditional verification, but these benefits can only be achieved if issues related to privacy and ethical data use are also addressed. This guidance surveys the challenges facing government agencies who want to digitally verify identities as part of improving service delivery, and provides recommendations about how to address those challenges.