Resource Format: Community
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User Research Resident Engagement Resources from the Civic User Testing Group
Articles and resources from the Resident Engagement section of the City Tech's Civic User Testing group (CUTgroup) website. CUTgroup was a 1,600+ member civic engagement program that invited Chicago residents to contribute to emerging technology while providing public, private, and social sector partners with feedback to improve product design and deployment.
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Communications City of Santa Ana Done/Doing Update Repository
The City of Santa Ana's 'done/doing' update repository.
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Digital Identity DHS Biometric Technology Rallies
The Department of Homeland Security's Biometric and Identity Technology Center (BI-TC) has hosted Biometric Technology Rallies to test new and emerging biometric technologies since 2018. This website hosts information about the 2022 and 2023 rallies.
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Digitizing Policy + Rules as Code Rules as Code Community of Practice
The DBN’s Rules as Code Community of Practice (RaC CoP) creates a shared learning and exchange space for people working on public benefits eligibility and enrollment systems — and specifically people tackling the issue of how policy becomes software code. The RaC CoP brings together cross-sector experts who share approaches, examples, and challenges. Participants are from state, local, tribal, territorial, and federal government agencies, nonprofit organizations, academia, and private sector companies. We host recurring roundtable conversations and an email group for asynchronous updates, insights, and assistance.
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Digitizing Policy + Rules as Code Digital Legal Systems Lab
A vision for place for collaborating on digital law and policy grounded experimentation, case studies ,and moving beyond the theoretical.
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User Research ReOps Tools
This is a community-based project focused on creating and maintaining a resource for researchers and research operations specialists that will empower people to find out not only what tools are being used, but also in which industry, by what size of teams, and where in the world.
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User Research Design Resource Tools
Use these activities, tools, and how-tos as a starting point — we hope you’ll hack them for whatever challenge you’re working on.
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Human-Centered Design Design Justice Network
Website of The Design Justice Network, a home for people who are committed to embodying and practicing the Design Justice Network Principles.
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Policy What Works Cities Assessment Guide
What Works Cities helps local governments improve residents’ lives by using data and evidence effectively to tackle pressing challenges. The Certification Assessment helps cities benchmark their progress and develop a roadmap for improvement.