Human-Centered Design Document extraction to accelerate application processing This case study details the development of a document extraction prototype to streamline benefits application processing through automated data capture and classification. U.S. General Services Administration (GSA)2025
Human-Centered Design A pilot program to close benefits cliffs, co-designed with community members and service providers A human‑centered co‑design project aimed at improving how low‑income residents discover and access public benefits in Humboldt County. Civic Makers