Year: 2020
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Policy The Pandemic Proved That Cash Payments Work
The $600 cash payments provided by the CARES act prevented joblessness from turning into actual income loss for millions of families. It also gave Americans breathing room to wait for better jobs, rather than settling for bad ones out of desperation.
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Streamlining SNAP for the Gig Economy
This issue brief explores how states can leverage existing policy to better support self-employed workers.
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Human-Centered Design Story-driven experience research on pandemic unemployment
Dana Chisnell describes work leading a team of researchers to interview people from across the US on their experiences applying for unemployment and other benefits during the pandemic.
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Procurement Software Update Required: COVID-19 Exposes Need for Federal Investments in Technology (Virtual Hearing)
House Committee on the Budget virtual hearing regarding the importance of federal investments in technology and software updates during COVID-19.
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Procurement Software Sharing Models
This article provides examples of a range of different software sharing models.
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Human-Centered Design Responsible Design for Digital Communities
Digital interfaces are the bridges to our communities. Technology can’t fix the systemic inequality revealed by COVID19, but it can help make connections with our communities better. This tool kit and website brings together emergent best practices, workflows, and tools that communities, educators, mutual aid groups, designers, artists and activists are using for community building, and how design needs to change to best suit people, right now.
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Policy Responding to the COVID-19 Unemployment Crisis and Meeting the Future of Work Challenge
Due to technology’s disruptive force in society and on the labor force, it is necessary to revisit the relationship between employees, governments, and citizens. This report asserts that the next president should immediately sign two Executive Orders (EOs) to address the current work crisis and the urgent economic emergency that has left Americans evicted, unable to pay bills, make rent, or put food on the table.
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Human-Centered Design Renewed Principles of Delivery-Driven Government: Evolving and expanding our vision for how government should serve the public
Code for America initially introduced the concept of Delivery-Driven Government in 2018. This article refreshes its original principles and expands on what the organization has learned to make its concepts clearer.
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Recommendations to Set Path for Reform at the Employment Development Department
To better serve workers who have experienced job loss during the COVID-19 pandemic, Governor Gavin Newsom announced a strike team charged with creating a blueprint for improvements at the Employment Development Department (EDD). In this report, the Strike Team outlines its recommendations and suggested next steps for the EDD to address the backlog and improve on future processing of unemployment claims.
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Project Redesign: Pandemic Unemployment and the Social Safety Net
The 33 stories in this collection are short, journalistic reports from interviews with living experts about the experiences of Americans trying to apply for unemployment and other benefits during the COVID-19 pandemic.
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Policy National Unemployment Data Dashboard
This dashboard highlights key performance indicators for UI systems nationwide, including how they perform during the current economic crisis, the impact of the CARES Act benefits expiring, the timeline for which benefits are delivered, demographics of benefits recipients, and total benefits payments.
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Human-Centered Design LIFT Voices Describe Hardships Among Black and Latina Mothers in Pandemic
Black and Latina mothers have faced intensified material hardship during the pandemic due to institutional racism and sexism. LIFT describes the lessons it learned through working with parents to improve their personal well-being, increase their social connections, and strengthen them financially through coaching and direct financial assistance.