Publications
The DBN and DSN regularly publish original research and storytelling publications. Explore all of our publications.Â
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Digitizing Policy + Rules as Code
Exploring Rules Communication: Moving Beyond Static Documents to Standardized Code for U.S. Public Benefits Programs
This brief analyzes the current state of federal and state government communication around benefits eligibility rules and policy and how these documents are being tracked and adapted into code by external organizations.
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Project Snapshot: Reimagining the Role of Real Estate in Benefits Delivery
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Digital Identity
Digital Authentication and Identity Proofing in Public Benefits Applications
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Digital Authentication and Identity Proofing in Temporary Assistance for Needy Families (TANF) Applications
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Digital Identity
Digital Authentication and Identity Proofing in Supplemental Nutrition Assistance Program (SNAP) Applications
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Digital Identity
Digital Authentication and Identity Proofing in Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Applications
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Digital Identity
Digital Authentication and Identity Proofing in MAGI Medicaid Applications
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Digital Identity
Digital Authentication and Identity Proofing in Child Care Assistance Program (CCAP) Applications
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Digital Identity
Digital Authentication and Identity Proofing in Unemployment Insurance (UI)Â Applications
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Change Management
Gender-Inclusive Data Collection in the City of Boston: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with Chief Digital Officer (CDO) Julia Gutiérrez of the Digital Services (DS) Team in the Department of Innovation and Technology (DoIT) and Chief Mariangely SolÃs Cervera of Boston’s Equity and Inclusion Cabinet.
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Change Management
People-Centered HR in the City of Boston: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with Boston’s new Chief People Officer, Alex Lawrence, to understand how the City is transforming its approach to people management.
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Project Snapshot: Learning Towards an API Standard for WIC