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Publications
The DBN and DSN regularly publish original research and storytelling publications. Explore all of our publications.Â
Showing 81 Results
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Human-Centered Design BenCon 2023: Lighting the Path for Equitable and Ethical Public Benefits Technology
The article discusses key takeaways from BenCon 2023, highlighting the importance of creating equitable and ethical public benefits technology. It emphasizes the need for tech solutions that address systemic inequalities, ensure accessibility, and promote inclusivity for underserved communities in accessing public services.
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Digital Identity Project Snapshot: MyFile NYC: Establishing Eligibility for Public Benefits Through Document Management Services
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Centering Digital Accessibility in Hennepin County: A Digital Service Network Spotlight
The Digital Service Network (DSN) spoke with staff from ODX — Megan Evans Seeds, chief digital officer, and Lisa Yang, digital accessibility coordinator — to discuss their efforts to help center digital accessibility across Hennepin County government.
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Management Insights Into Hiring for Digital Service Teams
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Digitizing Policy + Rules as Code Exploring Rules Communication: Moving Beyond Static Documents to Standardized Code for U.S. Public Benefits Programs
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Project Snapshot: Reimagining the Role of Real Estate in Benefits Delivery
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Digital Identity Digital Authentication and Identity Proofing in Public Benefits Applications
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Digital Authentication and Identity Proofing in Temporary Assistance for Needy Families (TANF) Applications
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Digital Identity Digital Authentication and Identity Proofing in Supplemental Nutrition Assistance Program (SNAP) Applications
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Digital Identity Digital Authentication and Identity Proofing in Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) Applications
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Digital Identity Digital Authentication and Identity Proofing in MAGI Medicaid Applications
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Digital Identity Digital Authentication and Identity Proofing in Child Care Assistance Program (CCAP) Applications