DSN Spotlights are short-form project profiles that feature exciting work happening across our network of digital government practitioners. Spotlights celebrate our members’ stories, lift up actionable takeaways for other practitioners, and put the examples we host in the Digital Government Hub in context.
The State Chief Data Officer Tracker, created by the Beeck Center’s Digital Service Network and Data Labs teams, is a first-of-its-kind resource that tracks the evolving role of CDOs in state governments and their efforts to advance data-informed decision-making and collaboration across agencies.
This publication shares ten ways states can improve start-to-finish customer experience for unemployment insurance claimants. These approaches can increase overall equitable access and system integrity for UI administration.
This publication describes the research process and protocol used in the Digital Benefits Networks research project, "Digital Account Creation and Identity Proofing in Public Benefits Applications."
In December 2024, the Digital Benefits Network published an updated open dataset documenting account creation and identity proofing requirements across online SNAP, WIC, TANF, Medicaid, child care (CCAP) applications, and unemployment insurance applications, to help the broader ecosystem identify promising practices and areas for improvement in public benefits identity management.
A profile on FormFest speakers Sarah Rodriguez, Emily Lippolis, and Verenice Ramirez, featuring stories about their motivations for working on public sector form innovation.
