Page 2
Publications
The DBN and DSN regularly publish original research and storytelling publications. Explore all of our publications.Â
Showing 66 Results
-
Wielding a Theory of Change forDigital Transformation in Government
-
Human-Centered Communication to Increase Service Uptake in New Jersey
-
Digital Identity Glossary
-
Digital Transformation Policy Scan
-
Building a User Research Compensation Process from the Ground Up in Saint Paul: A Digital Service Network Spotlight
-
Using Live Chat to Meet Constituent Needs in New Jersey: A Digital Service Network Spotlight
-
The Door To Digital Transformation In Connecticut: A Digital Service Network Spotlight
-
Project Snapshot: California Employment Development Department, User Personas for Government Technology Procurement
-
The City of Santa Ana’s Website Overhaul: A Digital Service Network Spotlight
-
Procurement Transformation in the City of Syracuse: A Digital Service Network Spotlight
-
Cross-Sector Insights From the Rules as Code Community of Practice
-
Standardizing and Digitizing Government Forms in Canada: A Digital Service Network Spotlight