Automation + AI Lessons from Pennsylvania’s Generative AI Pilot with ChatGPT This report shares key findings from Pennsylvania’s pilot using ChatGPT Enterprise to explore generative AI in government work. Commonwealth of Pennsylvania2025
Human-Centered Design Recommendations to Set Path for Reform at the Employment Development Department In this report, the Strike Team outlines its recommendations and suggested next steps for the EDD to address the backlog and improve on future processing of unemployment claims. GovOps2020
