Medicaid enrollees must renew their eligibility every 12 months, resulting in extensive “churn,” whereby eligible people continuously cycle on and off of Medicaid instead of remaining continuously enrolled. States can use detailed SNAP income data to reduce churn and thus reduce the burden on beneficiaries and agencies.
WIC enrollment has declined over the past decade, but evidence from randomized control trials indicates that using data from other programs to identify WIC-eligible families and following up with text-based outreach can boost program participation.
The ubiquity of mobile devices makes it imperative to build “mobile first” services, i.e. services built with the expectation that they will primarily be accessed on mobile devices. This article also outlines important considerations and suggestions for implementing mobile-first user interfaces.
WIC enrollment has declined over the last decade, preventing millions of eligible low-income individuals from accessing its benefits. This report examines state WIC outreach pilots and discusses the effectiveness of text message outreach and key considerations when developing and launching targeted text outreach campaigns.
This resource provides guidance on streamlining enrollment across public benefit programs to improve efficiency, reduce administrative burdens, and enhance access for eligible individuals and families.
Hennepin County, Minnesota, partnered with Code for America to develop a six-month long experiment where participants were given the option to submit the normal paper-based application or opt into an online application.
Although Medicaid and SNAP participants are automatically income-eligible for WIC, many don’t enroll. Pilot projects in four states have shown that matching data across programs to identify these families and conducting outreach to them can increase WIC enrollment.
This report examines the impact of "churn"—the cycle of eligible individuals losing and reapplying for public benefits—on participants and state agencies, offering strategies to reduce churn and improve program efficiency.
