The Community Bill of Rights outlines principles and expectations for institutions to center community voices, share power, and build equitable partnerships with communities affected by systemic harm.
Alluma is a nonprofit that provides digital solutions to simplify eligibility screening and enrollment for social benefit programs, supporting cross-benefit access in 45 counties and two states. Their One-x-Connection product suite streamlines Medicaid and SNAP applications using a business rules engine, with a focus on human-centered design and anonymous, simplified eligibility checks, having helped screen over 10 million individuals and submitted over 67 million applications.
An event recap from one of FormFest 2024's breakout sessions featuring speakers from South Bend Indiana and others working on creating accessible legal forms.
An advisory playbook to help state and local government leaders improve SNAP payment accuracy and lower administrative burdens following the passage of H.R. 1.
This report highlights best practices and lessons learned from Kansas' partnership with Delivering Change to improve SNAP and WIC access in seven counties through innovative data sharing and targeted outreach.
American Public Human Services Association (APHSA)
This blog summarizes a FormFest session where the Center for Civic Design shared research on how screen reader users navigate voter registration forms and offered guidance for designing more accessible digital and PDF forms.
This proposal recommends a set of new federal performance standards that would measure and improve UI access. The proposal is intended to supplement existing federal UI standards, but all UI standards and metrics should be periodically reevaluated and updated as the conditions facing unemployed workers and benefit delivery change.
This resource examines how improvements in customer service experiences in public benefit programs like Medicaid, CHIP, and TANF can help better meet enrollees’ needs and build trust in government.
A brief report on our quantitative research about messages that increase people's take-up of government benefits by making them feel like those benefits belong to them.
