A 2023 playback from the city of London’s Office of Technology and Innovation of recent efforts to improve data and technology innovation across the city.
City of London Office of Technology and Innovation (LOTI)
My File NYC is a document storage and sharing website that provides New York City residents a safe place to store and share vital documents when applying for City services.
The second event in the Digital Service Network’s summer event series, Let’s Get Digital, focused on the City of Boston’s transformative journey to streamline its procurement processes.
The Ethical Artificial Intelligence (AI) Policy of the City of Tempe establishes principles and governance structures to ensure the responsible, fair, and transparent use of AI in municipal operations.
A virtual event showcasing how one city applied technology, including artificial intelligence, to streamline municipal code administration and reduce bureaucratic friction.
For the Digital Service Network’s (DSN) final installment of its summer event series, Let’s Get Digital, we heard about New York State’s (NYS) human-centered design (HCD) journey and how relationships between leadership and digital service teams have been pivotal in advancing user-centric service delivery.
ACCESS NYC aims to increase the accessibility and convenience of discovering and enrolling in government benefits. These patterns support this work by defining the UI and behavior that New Yorkers experience as they use the site.
This session from FormFest 2024 featured the work in Austin, Texas on criminal justice forms, and the South Bend, Indiana Animal Resource Center’s efforts to redevelop their animal adoption forms.
