Produced By: Federal/National Government: Agency
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M-24-08 Strengthening Digital Accessibility and the Management of Section 508 of the Rehabilitation Act
This memorandum provides guidance to help agencies advance digital accessibility by maintaining an accessible Federal technology environment, promoting accessible digital experiences, and continuing the implementation of accessibility standards.
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18F Eligibility APIs Initiative
Github page with 18F’s project documentation and task management efforts.
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AI & Inclusive Hiring Framework
This framework provides voluntary guidance to help employers use AI hiring technology in ways that are inclusive of people with disabilities, while aligning with federal risk management standards.
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SUN Bucks (Summer EBT) Implementation Toolkit
This toolkit provides guidance and resources for state agencies to effectively implement the USDA’s Summer Electronic Benefit Transfer (EBT) program, which helps low-income families buy food during the summer months when school meals are unavailable.
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Project Snapshot: Benefits Launch
Benefits Data Trust (BDT) is a nonprofit that connects people to public benefits through a streamlined, phone-based application system called Benefits Launch, which reduces redundant questions and speeds up the process for multiple programs. BDT's approach, supported by a custom-built rules engine, has facilitated over 800,000 benefit enrollments, helping secure over $9 billion for eligible households across seven states.
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Beyond Translation: Delivering Effective Non-English Messages
Sheev Davé, Product Manager at Notify.gov (GSA), provides an overview of what makes an effective multilingual translation through the principles of designing tools that have the ability to have conversations, meeting communities where they are, use of plain language and prioritize tricky topics, key life events and using trusted delivery sources.
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Project Snapshot: 18F’s Eligibility APIs Initiative
18F, a consultancy within the U.S. General Services Administration, developed a prototype API and pre-screener to model federal SNAP eligibility rules, aiming to simplify benefits access through open-source technology.
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Project Snapshot: Mes Aides
beta.gouv.fr, a French government incubator, developed Mes Aides, an online benefits simulator launched in 2014 to help residents assess their eligibility for various social programs, addressing the issue of unclaimed benefits. The tool, built with open-source technology, enabled users to quickly estimate their potential benefits but was later integrated into a broader platform in 2020 following internal government disputes over authority.
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Login.gov Program Roadmap
The Login.gov program roadmap articulates the values of the Login.gov program, outlines strategic priorities, and documents how the program is approaching nuanced identity topics.
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Analysis of Robotic Process Automation in SNAP: Three Case Studies
This study evaluates the use of RPA technology by three states to automate SNAP administration, focusing on repetitive tasks previously performed manually.
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SNAP Keys to Application Processing Timeliness
This document provides guidance on strategies to achieve and maintain acceptable timeliness rates for SNAP benefit approval and delivery.
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Guide on Advancing Equity by Incorporating Intersectionality in Research and Analysis
This guide explores intersectionality and why it is essential for advancing equity. It explores strategies for planning and conducting research with an intersectional lens, describes quantitative measures and methods to examine differences across groups of people with intersecting identities, and provides key considerations for using qualitative data to better understand intersectionality.