This resource helps tech professionals navigate how their skills and roles align with government job types and titles, providing a starting point for exploring positions within the structured civil service system.
Millions in government benefits go unclaimed annually due to complex applications and lack of awareness. Simplifying processes, targeted outreach, and streamlined support can increase accessibility and ensure eligible individuals receive assistance.
This playbook shares best practices and innovations related to data and analytical approaches for improving grant outcomes. Equitable data practices improve the effectiveness and efficiency of federal program dollars through better resource allocation and more informed decision-making.
The study investigates how state agencies administering SNAP comply with Title VI of the Civil Rights Act by providing language access for individuals with limited English proficiency (LEP).
This presentation explores the balance between security and user experience in digital benefit account creation and authentication, highlighting insights from a forthcoming playbook focused on SNAP and Medicaid portals.
Government leaders discuss how to ensure seamless access to public benefits through breaking down silos, user-friendly digital identities, and privacy-focused security measures.
BenCon 2024 explored state and federal AI governance, highlighting the rapid increase in AI-related legislation and executive orders. Panelists emphasized the importance of experimentation, learning, and collaboration between government levels, teams, agencies, and external partners.
This document provides guidance on the most important strategies or “Keys” to achieving and maintaining acceptable timeliness rates. It is a companion to the Keys to Payment Accuracy guide.
The purpose of these courses is to provide those new to risk management with an introduction to key publications associated with the NIST Risk Management Framework (RMF) methodology for managing cybersecurity and privacy risk.
National Institute of Standards and Technology (NIST)
The article highlights the federal government's efforts to improve customer experience through collaborative, human-centered approaches and lessons on embracing risk, partnerships, and user-focused design.
