Organization: U.S. Department of Health and Human Services (HHS)
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Enhancing Cultural Responsiveness in Social Service Agencies
This OPRE brief provides strategies for enhancing cultural responsiveness in social service agencies, focusing on improving services for diverse communities through organizational change, staff development, and culturally informed program design.
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Data Linkage and Integration for Research and Statistical Purposes: An Annotated Bibliography
This annotated bibliography compiles key resources on data linkage and integration for research and statistical purposes, focusing on best practices, governance, and technical considerations.
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U.S. HHS: Strategic Plan for the Use of Artificial Intelligence in Health, Human Services, and Public Health
The strategic plan outlines intentions to responsibly leverage artificial intelligence (AI) to enhance health, human services, and public health by promoting innovation, ethical use, and equitable access across various sectors, while managing associated risks.
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HHS Data Inventory
A comprehensive metadata catalog designed to provide public visibility into both public and non-public data assets across all HHS Divisions.
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HHS Metadata Standard
This serves as the authoritative framework for defining HHS metadata—data about data—fields and attributes.
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Is it working? Measuring the performance of your texting program
Cathay Beil, GSA, provides an overview of the importance of measuring program performance and outlines best practices.
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Tips on Engaging Diverse Groups of External Partners
Initially created to inform federal staff at the U.S. Department of Health and Human Services, this tip sheet provides key considerations for how organizations can identify potential diverse external partners, conduct outreach to them, and build and sustain productive relationships with them.
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Emerging Legal and Policy Trends in State and Federal AI Governance at BenCon 2024
BenCon 2024 explored state and federal AI governance, highlighting the rapid increase in AI-related legislation and executive orders. Panelists emphasized the importance of experimentation, learning, and collaboration between government levels, teams, agencies, and external partners.
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Guidance on Adding Sexual Orientation and Gender Identity Questions to State Medicaid and CHIP Applications for Health Coverage
Starting November 1, 2023, the Centers for Medicare & Medicaid Service (CMS) began asking three new optional sexual orientation and gender identity (SOGI) questions on the single, streamlined application developed by the Secretary. This guidance gives instructs states on the process for modifying SOGI questions in their applications.
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Trustworthy AI (TAI) Playbook
This playbook provides federal agencies with guidance on implementing AI in a way that is ethical, transparent, and aligned with public trust principles.
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ACF-IOAS-IM-25-01 Improving Services and Outcomes for Intersex Children and Adolescents and their Families
This memo provides information to child and family service agencies on improving support for intersex children, adolescents, and their families through affirming practices, resources, and partnerships.
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Improving Access to Public Benefits and Customer Experience: Key Actions and Best Practices
Comprehensive and sustained improvement in benefits access and customer experience requires changes across policy, operations, technology, staffing, procurement, and more. This guide offers a collection of actions and best practices for states to apply.