Organization: Digital.gov
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Automation + AI Guide to robotic process automation
The Guide to Robotic Process Automation, including the RPA Playbook provides detailed guidance for federal agencies starting a new RPA program or evolving an existing one.
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How to Use the U.S. Web Design System (USWDS)
USWDS provides principles, guidance, and code to help you design and build accessible, mobile-friendly government websites and digital services.
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User Research 7 Ways to Ignite User-Centered Design at Your Agency
Some tips for success when introducing user-centered design (UCD) to your organization.
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Communications Collaborate with the TTS Public Benefits Studio
The Technology Transformation Service at GSA recently created a new Public Benefits Studio to focus on fostering a more cohesive, coordinated experience for the public, across programs. To do this, their team is seeking to collaborate with benefits agencies to develop shared technology tools and best practices that can be used by multiple benefits programs simultaneously. As a first initiative, the Studio exploring opportunities to close the gap in adoption of plain-language, multi-channel notifications, including using text messaging.