Human-Centered Design Michigan Online Enrollment Case Study This case study documents how Civilla partnered with the Michigan Department of Health and Human Services (MDHHS) to redesign and modernize online enrollment for the state’s largest benefit programs. Civilla2021
Digital Identity Digital Identity Community of Practice 2025 Q4 Meeting Speakers shared on North Carolina Digital Skills Standards and recent work on digital identity design patterns for state benefits systems. Beeck Center for Social Impact + Innovation2025