Organization: Center for Democracy and Technology (CDT)
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Digital Identity 
Combatting Identify Fraud in Government Benefits Programs
This post argues that for the types of large-scale, organized fraud attacks that many state benefits systems saw during the pandemic, solutions grounded in cybersecurity methods may be far more effective than creating or adopting automated systems.
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Automation + AI 
Dispelling Myths About Artificial Intelligence for Government Service Delivery
Directed at government practitioners, this resource addresses common misconceptions about artificial intelligence (AI) and explains the current state of technology.
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Automation + AI 
Challenging the Use of Algorithm-driven Decision-making in Benefits Determinations Affecting People with Disabilities
This report analyzes lawsuits that have been filed within the past 10 years arising from the use of algorithm-driven systems to assess people’s eligibility for, or the distribution of, public benefits. It identifies key insights from the various cases into what went wrong and analyzes the legal arguments that plaintiffs have used to challenge those systems in court.
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Digital Identity 
Digital Identity Verification: Best Practices for Public Agencies
Digital identity verification offers several potential advantages over traditional verification, but these benefits can only be achieved if issues related to privacy and ethical data use are also addressed. This guidance surveys the challenges facing government agencies who want to digitally verify identities as part of improving service delivery, and provides recommendations about how to address those challenges.
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Digital Identity 
Low Visibility Ahead: Mobile State IDs May Prevent Fraud in Digital Identity Verification, but Pose Threats to Privacy
This article explores trade-offs in the use of mobile state IDs.