mRelief is a nonprofit that helps individuals in all 53 U.S. states and territories determine SNAP eligibility and apply using easy-to-use web and text tools. Their simplified, inclusive approach has supported over 2.7 million people and unlocked over $1 billion in benefits, focusing on minimizing barriers and adapting eligibility rules across states.
This page includes data and observations about authentication and identity proofing steps specifically for online applications that include child care applications.
A panel of experts discuss the application of civil rights protections to emerging AI technologies, highlighting potential harms, the need for inclusive teams, and the importance of avoiding technology-centric solutions to social problems.
This collection of research references is designed to support government agencies designing public-facing identity management processes that meet people’s needs.
At Rules as Code Demo Day we heard from Song Hia of the NYC Mayor’s Office for Economic Opportunity and Ethan Lo of the NYC Office of Technology and Innovation who demoed the NYC Benefits Platform Screening API which provides machine-readable calculations and criteria for benefits screening that power the ACCESS NYC screening questionnaire. This makes it easier for NYC residents to discover multiple benefits they may be eligible for. The City is now extending the API to support the new MyCity platform, a one-stop shop for all services and benefits.
This interview template includes questions designed to help teams conduct exploratory, semi-structured interviews with government stakeholders involved in program delivery to gather information that can help them evaluate the status quo of digital delivery in their organization.
