Organization: American Public Human Services Association (APHSA)
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Toolkit: Moving through the Value Curve Stage
Human services is experiencing many of the same challenges that all modern systems face, including rapidly changing economic forces, social structure, demographics, communications and technology. Leaders from all sectors of our field must be able to adapt to this changing environment, and lead a culture change within their organization that supports a more collaborative, creative and innovative way to deliver services in communities across the nation. Indeed, it is impossible to deliver a truly holistic platform of solutions and supports to people, families and communities in need of them, without a highly collaborative partnership approach. This approach results in more efficient and effective intake and eligibility platforms, more effective casework and engagement practices that respond well to any and all root causes for the challenges faced by the people we serve, and more powerful, far-reaching advocacy and capacity-building efforts that are much larger than the needs of any individual or family case.
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Data 
CSNS Hawaii: Building a Data-Driven Foundation to Help Hunger in Hawai’i
The Hawai‘i Department of Human Services (DHS), in partnership with the Hawai‘i Department of Health (DOH) and the Children’s Healthy Living Center of Excellence (CHL Center) at the University of Hawai‘i at Mānoa, is building foundational capacity to share and analyze administrative data across the SNAP (Supplemental Nutrition Assistance Program) and the Special Supplemental Nutrition Program for Women, Infants and Children (WIC). This groundwork will enable Hawai‘i to increase access to nutrition support programs, in alignment with Hawai‘i’s ‘Ohana Nui framework, which aims to dismantle intergenerational poverty.
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Human-Centered Design 
National Collaborative for Integration of Health and Human Services: Promoting Greater Health and Well-Being
A growing body of evidence shows that improved care and service coordination across multiple sectors, including beyond traditional health care services, has the potential to enable the achievement of improved health and well-being outcomes for families and communities. Human service programs and providers already in place are uniquely positioned to provide essential contributions to improving overall health outcomes if they effectively coordinate with the traditional and evolving health system.