Organization: 18F
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Product Director
This is a job description for the role of Product Director from the 18F.
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Director
This is a job description for the role of Executive Director from the 18F.
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Chapter Directors
This is a job description for the role of Chapter Directors from the 18F.
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Product Manager (IT Specialist)
This is a job description for the role of Product Manager (IT Specialist) from the 18F.
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Visual Designer
This is a job description for the role of Visual Designer from the 18F.
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Barriers to Government’s Adoption of User-centered Design — And How To Address Them
In this article we’ll provide an overview of four of the most common barriers heard, and how federal agencies might go about addressing them.
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Tips for capturing the best data from user interviews
In this blog post, we’ve detailed some of the steps we take to help capture the best data possible when conducting interviews. This post is intended as a guide for people who need to conduct user interviews and for people simply curious about how we work.
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Eligibility Rules Weekly Recaps
Github page with weekly recaps on the activities taking place during 18F’s Eligibility Rules Service project.
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Consulting Software Engineer
This is a job description for the role of Consulting Software Engineer from the 18F.
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Implementing rules without a rules engine
It is frequently assumed that when rules are implemented as code, a rules engine is necessary. However, it is possible for policy people and engineers to effectively work together to code logic that drives technological system without needing a mediating rules engine at all.
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Beyond Translation: Delivering Effective Non-English Messages
Sheev Davé, Product Manager at Notify.gov (GSA), provides an overview of what makes an effective multilingual translation through the principles of designing tools that have the ability to have conversations, meeting communities where they are, use of plain language and prioritize tricky topics, key life events and using trusted delivery sources.
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18F Methods: Validate
Testing (and re-testing) your designs with users will help you build the best possible product. Our Validate Methods cover varied testing scenarios and potential user groups.