Location: North Carolina (NC)
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Automation + AI 
Use of Publicly Available Generative AI
Guidelines for the use of publicly available generative artificial intelligence (AI) in the State of North Carolina
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Talent + Hiring 
Creating a Hiring Question Bank for Digital Service Teams
Event recap from DSN Webinar: Digital Service Team Hiring Insights and Question Bank
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Diversity, Equity + Inclusion 
Mecklenburg County, North Carolina’s Coordinating SNAP & Nutrition Supports Impact Report
Through the Coordinating SNAP & Nutrition Supports program, Mecklenburg County, NC leveraged a Food Security Navigator model and data analysis to increase access to nutrition supports. This report documents best practices and lessons learned from their project.
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Data 
NCDHHS: Cross-Enrollment in SNAP, WIC, and Medicaid
In this presentation, team members from the North Carolina Department of Health and Human Services provide an overview of the implementation process for cross enrollment with SNAP, WIC, and Medicaid in North Carolina.
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Strategy 
Insights Into Hiring for Digital Service Teams
A report examining hiring practices, challenges, and lessons learned of digital service teams.
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Talent + Hiring 
Community Centered Designer
This is a job description for the role of Community Centered Designer from the City of Durham.
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CSNS Mecklenburg: Strengthening Community Relationship to End Child Hunger
This report outlines how the Mecklenburg County Department of Social Services (DSS) is leading an initiative to coordinate nutrition supports across government and community partners to streamline access to resources that improve food security for families in Mecklenburg County. Through this project, households experiencing food insecurity will not only have a better understanding of the resources and services available to them, but also will find it easier to apply for public benefit programs.
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Building Healthier Lives Through Increased SNAP Participation
This fact sheet describes a study demonstrating that Benefits Data Trust’s Outreach and Application Assistance increased SNAP participation more than seven-fold, reducing Medicaid spending and improving health in North Carolina.
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Streamlining SNAP for the Gig Economy
This issue brief explores how states can leverage existing policy to better support self-employed workers. The Simplified Self-Employment Deduction option available to state SNAP programs is a key example of one such supportive policy. This brief discusses the advantages of this policy option, and highlights the experiences of officials in Alabama, Maryland, Nebraska, and South Carolina, in addition to offering a roadmap for other states.
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Lessons Churned: Measuring the Impact of Churn in Health and Human Services Programs on Participants and State and Local Agencies
Paper presenting preliminary lessons learned about SNAP churn derived from states participating in the Work Support Strategies project. It defines churn and outlines its consequences, explores approaches to measuring churns and looks at possible approaches to reduce churn.