Location: New York (NY)
-
Plain Language 101
Jack Ding from the NYC Mayors Office for Economic Opportunity gives a brief training on plain language writing.
-
Reducing Poverty and Advancing Equity: A Retrospective
This retrospective looks at the way the NYCOpportunity initiative worked across City government, partnering with agencies to initiate new approaches and enhance city practices. It also highlights key areas of focus for the NYC Opportunity team between 2014 and 2021.
-
Family Benefits in America: 2023 Report Card
This report calculates the cumulative impact of major benefit programs on two types of families and how their benefits change as they move into the labor market and climb the ladder of upward mobility.
-
Syracuse University Procurement Equity Study
Report from the Syracuse University’s Center for Policy Design and Governance assessing the City of Syracuse's equity in procurement.
-
TANF Data Collaborative Pilot: Longitudinal Data for Understanding Participant Actions in New York
The Temporary Assistance for Needy Families (TANF) Data Collaborative Pilot Initiative is a component of the TANF Data Innovation project. The 30-month pilot offered technical assistance and training to support cross-disciplinary teams of staff at eight state and county TANF programs in the routine use of TANF and other administrative data to inform policy and practice.
-
Human-Centered Change Management Webinar & Presentation
This webinar shares a human-centered approach to change management — from product design to implementation.
-
Improving service delivery in EITC for New Yorkers
The Improving Service Delivery in EITC for New Yorkers initiative explores ways to enhance access to the Earned Income Tax Credit (EITC) through improved outreach, application processes, and service delivery.
-
HOME-STAT
HOME-STAT partners existing homeless response and prevention programs with new innovations designed to better identify, engage, and transition homeless New Yorkers to appropriate services and, ultimately, permanent housing.
-
Language and Disability Access in NYC
The NYC Mayor's Office of Immigrant Affairs (MOIA) is dedicated to enhancing accessibility for individuals with limited English proficiency (LEP) and disabilities, ensuring equitable access to city services through comprehensive language assistance and digital inclusivity initiatives.
-
Teams that Produce Accessible Content
This guide discusses general characteristics shared by organizations that have successfully created accessible content, and includes case studies that showcase characteristics of successful accessible content teams.
-
Project Snapshot: MyFile NYC: Establishing Eligibility for Public Benefits Through Document Management Services
MyFile NYC is a digital platform that allows New York City residents experiencing homelessness to securely store, share, and manage vital documents with the Department of Homeless Services, streamlining the process of establishing eligibility for public benefits. This pilot, launched in 2022, aims to improve service access by reducing barriers like communication and documentation challenges, while allowing users control over their information.
-
City of Syracuse Procurement Transformation Process Mapping
City of Syracuse's iterative procurement lifecycle process mapping