Your role as a Digital Service Expert will be a focus on Human-Centered Design. This role is best for someone with experience in both user experience and service design.
This report calculates the cumulative impact of major benefit programs on two types of families and how their benefits change as they move into the labor market and climb the ladder of upward mobility.
This Guide to Artificial Intelligence provides a strategic framework for the ethical and responsible implementation of GenA technologies in state operations.
Colorado Governor's Office of Information Technology (OIT)
This FormFest profile highlights how the Colorado Behavioral Health Administration redesigned its complaint submission form using empathy, human-centered design, and trauma-informed research methods to make the process more accessible, compassionate, and secure for all users.
