Location: California (CA)
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Customer Experience Architect
This is a job description for the role of Customer Experience Architect from the State of California.
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Customer Experience Analyst
This is a job description for the role of Customer Experience Analyst from the State of California.
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Content Strategist
This is a job description for the role of Content Strategist from the State of California.
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Content Designer
This is a job description for the role of Content Designer from the State of California.
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Business Solutions Analyst
This is a job description for the role of Business Solutions Analyst from the State of California.
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Business Intelligence Analyst
This is a job description for the role of Business Intelligence Analyst from the State of California.
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Back End Web Developer / Engineer
This is a job description for the role of Back End Web Developer / Engineer from the State of California.
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Analyst
This is a job description for the role of Analyst from the State of California.
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Agile Coach
This is a job description for the role of Agile Coach from the State of California.
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Designing for Multilingual Translation
This resource guide outlines approaches for translating content to improve equitable access to benefits.
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Removing Barriers: Public Benefits and Voter Registration
The GetCalFresh team, the California Department of Social Services, and the California Secretary of State’s office worked together to create a simplified, accessible voter registration experience with clients. When people come to GetCalFresh.org, they are looking to apply for food assistance, so the state of California did not want voter registration to become an obstacle to the goal of getting food assistance. Thus, rather than directing clients to anther website, they offered to text clients a link to the CA Secretary of State’s voter website with directions on how to register.
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Rapidly Building Unemployment Services During the Pandemic
Nava partnered with California's Employment Development Department (EDD) to rapidly develop two cloud-based digital services, enhancing unemployment benefit access during the COVID-19 pandemic.