Location: California (CA)
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Talent + Hiring Business Intelligence Analyst
This is a job description for the role of Business Intelligence Analyst from the State of California.
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Talent + Hiring Back End Web Developer / Engineer
This is a job description for the role of Back End Web Developer / Engineer from the State of California.
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Talent + Hiring Analyst
This is a job description for the role of Analyst from the State of California.
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Talent + Hiring Agile Coach
This is a job description for the role of Agile Coach from the State of California.
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Designing for Multilingual Translation
Complex benefits information creates unnecessary barriers for residents and navigators who must understand what’s relevant to them so they can receive benefits. For non-native English speakers, these barriers are exacerbated. This resource guide outlines approaches for translating content to improve equitable access to benefits.
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Digitizing Policy + Rules as Code Removing Barriers: Public Benefits and Voter Registration
The GetCalFresh team, the California Department of Social Services, and the California Secretary of State’s office worked together to create a simplified, accessible voter registration experience with clients. When people come to GetCalFresh.org, they are looking to apply for food assistance, so the state of California did not want voter registration to become an obstacle to the goal of getting food assistance. Thus, rather than directing clients to anther website, they offered to text clients a link to the CA Secretary of State’s voter website with directions on how to register.
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Rapidly Building Unemployment Services During the Pandemic
Nava partnered with the State of California’s Employment Development Department to build and deploy two digital services to assist Californians seeking unemployment benefits, in just three months.
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Human-Centered Design People Lead the Way: How GetCalFresh has adapted qualitative research during a public health crisis
This article describes how Code for America conducted qualitative research within its GetCalFresh application by asking families to tell them about their familial, housing, and financial situations. From client messages, they gathered information regarding how to make changes to their product to keep their work people-centered.
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Human-Centered Design Overcoming Barriers: Helping Self-Employed Applicants Access Their Full CalFresh Benefit
People who are self-employed can receive a higher CalFresh benefit amount because of a 40% automatic deduction for expenses. Yet, many who would be considered self-employed for the purpose of CalFresh don’t think of themselves as self-employed. Code for America researched how to help CalFresh applicants correctly identify themselves as self-employed. This article describes their various experiments and efforts to help people understand their status as self-employed.
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Human-Centered Design Keeping Students Fed in an Uncertain Back to School Season: What We Learned from P-EBT, and What Comes Next
Code for America describes its work building the P-EBT online application and the consulting it provided to 10 states regarding implementing the program in a quick, effective, and human-centered way. Despite herculean efforts among human services and education agencies to get P-EBT off the ground, there were a few key technological, operational, and logistical barriers that consistently got in the way and hampered a smooth rollout of the program across the country.
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Human-Centered Design Helping More Than 1.3 Million Schoolchildren Access Pandemic EBT—in Just One Week
In response to the COVID-19 crisis, the federal government authorized a new emergency program, Pandemic EBT (P-EBT), to replace school meals with money for groceries while schools are closed. Code for America describes its efforts to launch an accessible, online P-EBT application under an accelerated timeline due to to immense demand caused by the pandemic.
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Human-Centered Design GetCalFresh Demo Website
Demo website for GetCalFresh—Code for America and the state of California’s efforts to simplify the SNAP application process.